The Room 101 thread - for things you hate or just having a bloody good moan

[Alan]

So Evri used to be our reliable delivery guy around here. I think he’s on holiday because it’s been getting late these last two weeks.

They have at least had the decency to write on the parcel the reason for them being late.

Spoiler

[Sly Boots]

[Lenny Solidus]

Just a few days ago the wife and I got into a heated discussion when she expressed interest in wanting to relocate to a different ISP, I argued that we'd had almost zero issues with our current one we exceeded the speed we were paying for, and it had easily been the most reliable provider we'd had above BT, SKY and Virgin.

The ISP in question we are currently on suddenly out of nowhere went from Vodafone to Vodafucked as we just went over 30 hours without internet, something near every device in the house relies on, even our heating. Dvd players were dragged out from every corner of the house all of a sudden and we spent a good four hours waiting in a queue on the phone just to be hung up on, no texts or contact of any kind to let us know what the hell even was going on. It's still a little spotty even now but hopefully that resolves soon.

Anyway, it was clearly not the best of times, but it was a very prevalent almost necessary reminder of how much our lives are wrapped up in being connected every second of every hour of every day and just how much we can take it completely for granted.

Also, offline gaming exists. Thank goodness.

[Animalmother]

So you're saying your wife sabotaged Vodafone just to make a point?

[Mantis]

Well my Amazon saga continues. Sent an email off to a bunch of their email addresses that I found last week to give them one final shot at fixing things for me. Most of them bounced back as no longer being able to receive inbound emails. One responded from an Amazon India email basically just telling me to upload my ID again and then ring them to go through some verification questions. The phone number they gave me doesn't accept inbound calls.

Funnily enough the regular customer service line had no idea what I was on about when I rang them about it.

I've just emailed their privacy team to threaten them with a DPA complaint with ICO and given them 30 days to fix it all. Let's see if that has any effect.

I suspect they will fly into action. Firms live in genuine fear of GDPR findings being upheld, the fines can be immense.

Well I don't know if the email I received the other day was prompted by the GDPR complaint notice I sent them or the email I sent a week or so before with a copy of my ID on. But Amazon replied to me the other day telling me they couldn't verify the ID and that I needed to have a telephone interview to confirm some details.

I was meant to book the call via a survey form they sent in the email and input my case ID reference. Not only did they never give me a reference number to input, but the form link also goes to an inactive dead page which you can't actually interact with in any way.

So that's the ICO submission sent today!

Shocking how an organisation so big can be so bad.

[Animalmother]

All this is to just cancel your account with them? A fucking phone interview?

It's not that they're bad, they know that the vast majority of people just give up at a certain point and keep the account open. But that goes above and beyond.

[Mantis]

Not even that mate. All that just to get them to change my phone number on the account.

[Animalmother]

That is awe inspringly fucking unreal!